ONLINE-BASED TRANSPORT ACCOUNTABILITY FOR LOSS OF CONSUMER GOODS IN FREIGHT SERVICES
DOI:
https://doi.org/10.48047/Keywords:
Responsibility, consumers protection, loss of goods, .Abstract
Company of online transportation in a shipping service which has a role as a subject in carrying of
the industry have an obligation and responsibility that relate with Act No. 8 in the year of 1999
about Consumer protection. This research was purposed to determine the accountability of online
transportation. The research method used is normative juridical research and using library data.
The data derived from primary sources, secondary sources, and tertiary sources that are analyzed
descriptively. In the loss of goods when shipping, the company is obliged to be responsible for
loss, limitation of responsibility is not by Article 18 of Act No. 8 in the year 1999, because of the
existence of a standard clause on the transfer of responsibility
