ISSN 0975-3583
 

Journal of Cardiovascular Disease Research



    Evaluation of Patient Satisfaction and Perceived Quality of Care in Neurosurgical Clinics: A Cross-Sectional Survey


    Rajesh Sanchalal Jain
    JCDR. 2020: 241-248

    Abstract

    Background: This study addresses the critical need to assess patient satisfaction and perceived quality of care within neurosurgical clinics. Ensuring high-quality care and positive patient experiences is paramount in healthcare settings, particularly in specialized fields like neurosurgery. Methodology: Study Design: We conducted a cross-sectional survey to evaluate patient satisfaction and the perceived quality of care in neurosurgical clinics. Sample Size and Selection: A total of 200 patients were included in the study. Participants were selected using specific criteria to ensure diversity and representativeness of the neurosurgical clinic population. Data Collection: Data were collected through structured surveys and questionnaires administered to patients during their clinic visits. We utilized standardized assessment tools and scales to measure various aspects of patient satisfaction and perceived quality of care. Data Analysis: Statistical analysis was performed to examine the collected data. This analysis included descriptive statistics and inferential tests to identify correlations and trends. Results: Demographic information revealed a diverse patient population, including various age groups, genders, and medical backgrounds. Our study revealed overall high levels of patient satisfaction within neurosurgical clinics. Patients reported positive experiences across several dimensions of care. Patients consistently rated clinical competence, communication with healthcare providers, and the quality of clinic facilities positively. Statistical analysis indicated significant positive correlations between patient satisfaction and perceived quality of care in neurosurgical clinics. Conclusion: The findings of this cross-sectional survey suggest that neurosurgical clinics generally provide high-quality care and elicit positive patient experiences. The positive correlation between patient satisfaction and perceived quality of care highlights the importance of focusing on patient-centered care approaches in neurosurgery. These results can guide healthcare providers and policymakers in further improving the quality of care and patient satisfaction within neurosurgical clinics.

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    Volume & Issue

    Volume 11 Issue 1

    Keywords